The Moreno Valley Fire Department is the primary response agency for fires, emergency medical service, hazardous materials incidents, traffic accidents, terrorist acts, catastrophic weather events, and technical rescues for the City of Moreno Valley. The Fire Department also provides a full range of fire prevention services including public education, code enforcement, plan check and inspection services for new and existing construction, and fire investigation. Additionally, the City’s Office of Emergency Management is located within the Fire Department allowing for a well-coordinated response to both natural and man-made disasters. The Moreno Valley Fire Department is part of the CALFIRE / Riverside County Fire Department’s regional, integrated, cooperative fire protection organization.
Divisions and Programs
Select a tab below for more information about Fire Department divisions and programs...
- Fire Operations
- Request Report
- Burn Permits
The Administrative Section is responsible for the oversight and management of all Fire Department administrative functions including, but not limited to: Fire Station administration, personnel management and budget administration. The Fire Department Administration also oversees the Fire Prevention Bureau and Office of Emergency Management.
Fire Administration is responsible for the day-to-day management of the Fire Department. Headed by Fire Chief Abdul Ahmad, Fire Administration provides policy direction, leadership and vision to our members, and plays a key role in securing the resources necessary to carry out our Department mission. Fiscal management and special projects are under the purview of Fire Administration.
Moreno Valley Fire Services Administrative Offices are located at Moreno Valley’s Public Safety Building:
22850 Calle San Juan De Los Lagos
Moreno Valley, CA 92552
Hours of Operation:
Monday-Thursday: 7:30 a.m. to 5:30 p.m.
The Moreno Valley Fire Department is part of the CAL FIRE/ Riverside County Fire Department’s regionalized, integrated, cooperative fire protection organization. Through this contract relationship with CAL FIRE, and the Riverside County Fire Department, the Moreno Valley Fire Department has the benefits of and access to:
- Hazardous materials response team
- Fire arson investigation
- Fire hand crews, bulldozers, and aircraft
- Public information and education
- Consolidated dispatch center for emergency medical and fire dispatch
- Assistance from the Riverside County Fire Office of Emergency Services
Request a Fire Report
Recovering from a fire can be a physically and mentally draining process. When fire strikes, lives are suddenly turned around. Often, the hardest part is knowing where to begin and who to contact. If you are insured, you will want to notify your insurance company as soon as possible. If you are in need of temporary housing, food, or medicines, you may wish to contact the local Red Cross at 951.656.4218. You will also want to contact the City’s Building & Safety Division at 951.413.3350 to obtain assistance with restoring utilities to your property, identifying any construction permits you may need to repair your building and other information that may be helpful to you and your insurance company in recovering from this incident.
To obtain a copy of your fire report, you will need to submit a report in writing to the CAL FIRE/Riverside County Fire Department. Please fill out the Incident Report or provide the following information in a written request:
- Fire date
- Approximate time of the fire
- Address or location of the fire
A fire report fee of $15.00 must accompany the request. Fees must be in the form of check or money order payable to Riverside County Fire Department.
Please send the request and fees to:
Riverside County Fire Department
210 West San Jacinto Avenue
Perris CA 92570
Normally, the fire report copy will be sent within two weeks. If you have any questions about a pending report request, contact Jeaneen Gardner at 951. 943.4970. You may also visit the Riverside County website at www.rvcfire.org.
During certain times of the year residential landscape debris burning of dead vegetation is allowed. However, homeowners should always check with their local fire station and South Coast Air Quality Management District before burning. You may visit the South Coast Air Quality Management District’s website at http://www.aqmd.gov/ for information on whether or not air quality conditions permit burning. Additionally, you will need to obtain a burn permit from your local fire station. Please visit our Fire Station Locations page to locate a fire station near you.
The following are burning permit requirements:
- Maximum pile size 4 foot in diameter.
- Clear all flammable material and vegetation within 10-feet of the outer edge of pile.
- Keep a water supply close to the burning site.
- An adult should be in attendance with a shovel until the fire is out.
- No burning shall be undertaken unless weather conditions (particularly wind) are such that burning can be considered safe. No household trash or garbage can be burned outdoors at residences.
Dry, natural vegetation, grown on the property can still be burned outdoors in open piles, unless prohibited by local ordinances. Burning can only be done on permissive burn days. Burn permits are only valid on “Permissive Burn Days” as determined by the State Air Resources Board or the South Coast Air Quality Management District.
Sandbags Available to the Public
As a service to Moreno Valley residents, empty sandbags and loose sand are available at many locations throughout the city. For a list of locations and more information, read the news release...
Fire News - March 2014
The Office of Emergency Management Offers Information
On January 17, 2014, Governor Brown proclaimed a Drought State of Emergency for the State of California. Within this declaration, the Governor states that California is facing one of the driest years in recorded state history and suggests that each person cut their water usage by 20 percent in order to conserve. In order to increase awareness on this critical matter, the Office of Emergency Management offers the following tips to help in the water conservation efforts:
- Turning off the water while you brush your teeth can save 4 gallons of water a minute. That’s 200 gallons a week for a family of four.
- Turning off the water while you shave can save more than 100 gallons of water a week. Fixing a leak can save 500 gallons of water each month.
- Every toilet flush you eliminate can save between two and seven gallons of water
- Taking showers instead of baths can save 30 gallons of water. Filling the bathtub uses about 50 gallons of water.
- Keeping your shower less than 5 minutes can save up to 1000 gallons a month.
- Using a water-saving showerhead can save your family 500 gallons a week.
- Running your dishwasher and washing machine only when they are filled can save 1,000 gallons a month.
- It’s also important to be efficient when doing things such as the laundry and the dishes. Residents are encouraged to wait until the load is full, to maximize the usage of water. Waiting until the dishwater load is full could save up to 15 gallons of water.
- Choosing a water-saving model when replacing a washing machine can save up to 20 gallons per load.
- Using a hose nozzle and turning off the water while you wash your car can save more than 100 gallons of water.
- Homeowners can also save water by cutting back on outdoor water usage. Using your sprinklers for 3 to 5 minutes less time could save between 2 and 5 gallons.
For more water conservation tips, contact the City of Moreno Valley Office of Emergency Management at 951.413.3800.
Fire Prevention Bureau 411
The Fire Prevention Bureau is a division of the Moreno Valley Fire Department. Its mission is to safeguard the community from fire and environmental hazards through public education programs, inspections verifying adherence to fire regulations, and hazard mitigation through the highest standards of fire protection engineering. The Fire Prevention Bureau has a daily effect on the community due to its involvement in the planning, construction, and maintenance of the many structures through the city. Whether it is the width of a fire lane, the number of exits in a business, the location of a fire hydrant or fire sprinklers in a residence, citizens will experience some life safety measures provided by the Fire Prevention Bureau.
Fire Prevention Q&A
- What is the California Fire Code?
The California Fire Code are regulations that establish fire safety requirements for a wide range of activities in Moreno Valley. The City Council adopts the California Fire Code and makes specific amendments which fulfill the needs and values of the community. These requirements govern such matters as:
To determine your water needs, take the following into account:
- emergency preparedness
- prevention and reporting of fires
- manufacturing, storage, handling, use, and transportation of hazardous materials
- conduct of various businesses and activities that pose fire hazards
- the design, installation, operation, and maintenance of the buildings and premises that house such
materials, businesses and activities
- To whom does the Fire Code apply?
The Fire Code applies to all persons and places in Moreno Valley. Everyone must comply with its prohibitions and fire safety requirements. Persons and businesses that conduct or supervise activities regulated by the Fire Code may also be required to obtain permits that authorize them to engage in those activities.
- Why do you inspect our business every year?
Fire Inspections are completed at least once a year to make sure the buildings in which you work or live, or businesses you visit are safe to occupy. These inspections ensure that fire protection devices and systems are maintained on a regular basis. Fire inspectors also ensure that exit doors function properly, exit signs illuminate, and fire-rated walls are not compromised.
- What is the minimum rating required of a fire extinguisher? How many fire extinguishers
am I required to maintain? How often does my extinguisher need to be serviced?
For businesses, the minimum rating for a fire extinguisher is 2A10BC. The rating can be found on the label of the extinguisher near the UL (Underwriter’s Laboratory) symbol. High hazard locations may require a higher rated extinguisher. In general, the Fire Code requires that one extinguisher be provided for every 75 feet of travel distance in low hazard occupancies, such as office spaces. Fire extinguishers must be serviced annually by a contractor licensed by the Contractor’s State License Board or the State Fire Marshal.
Although not required, the Moreno Valley Fire Department recommends that residents have at least one fire extinguisher in the home. A general purpose, or ABC, fire extinguisher is designed to put out the types of fires typically seen in the residential setting. Kitchen and garage fires are the most common, so having a fire extinguisher near one or both locations is advised.
- Does my home need a smoke alarm and, if so, how many?
The California Health & Safety Code requires that every single-family dwelling has operable smoke alarms that are approved and listed by the State Fire Marshal and installed in accordance with the State Fire Marshal’s regulations. Smoke alarms must be centrally located outside each sleeping area. In addition, all new construction or additions, alterations, or repairs that exceed $1,000 in cost and for which a permit is required must have a smoke alarm installed inside each bedroom as well as one centrally installed in the corridor or area outside the bedroom. For new construction only, the smoke alarm must be hardwired with a battery backup. For all other homes, the smoke alarm may be battery operated. This law also applies to multifamily dwellings, such as apartment buildings.
- Does my home need a carbon monoxide monitor?
Beginning January 1, 2013 all single-family homes, apartments, and condominiums in California are required by law to have a carbon monoxide device installed if the homes have a fireplace, an attached garage, or fossil fuel burning appliances. You should install a carbon monoxide monitor outside of each separate sleeping area.
- What is a “Knox Box” and do I need one?
A Knox Box is basically a locked key box. It is a secure and established system that is used throughout the country, and it allows only fire personnel to gain rapid entry into a building. Property owners usually put all necessary keys, pass cards, and other relevant items in a Knox Box to ensure after-hour entry should emergencies occur. In an emergency, lack of immediate access can endanger lives and cause property damage from fire, smoke, water, and forcible entry. If you open a new business or multi-family dwelling such as an apartment building or condominium complex, you are required to obtain a Knox Box. For existing businesses, although we highly recommend purchasing one, we require that you obtain one if the business is sold, relocated, or if tenant improvement work is performed.
Knox boxes are also available for purchase for private residences if homeowners would like to allow for rapid entry by emergency personnel due to a medical condition. For information on how to purchase a Knox Box, contact the Fire Prevention Bureau at (951) 413-3370.
- How can I register a complaint about a possible fire hazard?
If you have a concern regarding a fire hazard situation, you may file a complaint with the Fire Prevention Bureau by calling (951) 413-3370 or by notifying us via email at email@example.com. The Fire Prevention Bureau investigates complaints filed by citizens regarding potential fire hazards including blocked exits, inoperable fire protection systems, overcrowding, or dead vegetation. Once a complaint is received, a Fire Inspector will investigate the matter to verify if there is a violation. A corrective notice can be issued if the situation is deemed to be in violation of what is specifically required by the Fire Code. For example, a citizen may file a complaint about a neighbor’s backyard storage, stating it poses a fire hazard. The Fire Code has requirements regarding height of combustible storage and distance from property lines. If the storage does not violate a specific Fire Code requirement, then the issue will be considered investigated and resolved. Aesthetic issues with conditions that may appear hazardous can also be addressed by the Code & Neighborhood Services Division at City Hall.
Staying Safe this Winter
Each year, flooding causes more deaths than from any other severe weather related hazard. The Centers for Disease Control reports that over half of all flood-related drowning’s occur when a vehicle is driven into hazardous flood water. The next highest percentage of flood-related deaths is due to walking into or near flood waters. These are due to the fact that most people underestimate the force and power of water. Here are some excellent tips to keep you safe during storms and possible flooding:
- Contact your local insurance agent for flood insurance before the storm
- Check your emergency preparedness kit and update as needed
- Keep your vehicle fueled in case you need to evacuate
- Secure outside furniture and other objects that could be caught by wind
- Keep sandbags handy for emergency waterproofing
- Monitor weather reports for updated information
- If flooding is likely, move essential items and furniture to upper floors
- Limit your travel during storms, stay inside if possible and bring your pets indoors
- If advised to evacuate, please do so and move to a safe area before your access is cut off by flood water
- Avoid areas subject to flooding
Turn Around Don't Drown®
- Do not try to walk across flowing water as only 6” inches of water can knock over an adult
- NEVER drive through flooded roadways (road beds may be washed out under flood waters)
-only 6” of water can cause you to lose control of your car
-only 12” of water will float most vehicles and 24” of water can sweep your vehicle away
- If your vehicle stalls, abandon it immediately and seek higher ground
For more tips to keep you safe,
contact Office of Emergency Management at
951.413.3800 or OEM@moval.org