The Moreno Valley Fire Department is the primary response agency for fires, emergency medical service, hazardous materials incidents, traffic accidents, terrorist acts, catastrophic weather events, and technical rescues for the City of Moreno Valley. The Fire Department also provides a full range of fire prevention services including public education, code enforcement, plan check and inspection services for new and existing construction, and fire investigation. Additionally, the City’s Office of Emergency Management is located within the Fire Department allowing for a well-coordinated response to both natural and man-made disasters. The Moreno Valley Fire Department is part of the CALFIRE / Riverside County Fire Department’s regional, integrated, cooperative fire protection organization.
Divisions and Programs
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The Administrative Section is responsible for the oversight and management of all Fire Department administrative functions including, but not limited to: Fire Station administration, personnel management and budget administration. The Fire Department Administration also oversees the Fire Prevention Bureau and Office of Emergency Management.
Fire Administration is responsible for the day-to-day management of the Fire Department. Headed by Fire Chief Abdul Ahmad, Fire Administration provides policy direction, leadership and vision to our members, and plays a key role in securing the resources necessary to carry out our Department mission. Fiscal management and special projects are under the purview of Fire Administration.
Moreno Valley Fire Services Administrative Offices are located at Moreno Valley’s Public Safety Building:
22850 Calle San Juan De Los Lagos
Moreno Valley, CA 92552
Hours of Operation:
Monday-Thursday: 7:30 a.m. to 5:30 p.m.
The Moreno Valley Fire Department is part of the CAL FIRE/ Riverside County Fire Department’s regionalized, integrated, cooperative fire protection organization. Through this contract relationship with CAL FIRE, and the Riverside County Fire Department, the Moreno Valley Fire Department has the benefits of and access to:
- Hazardous materials response team
- Fire arson investigation
- Fire hand crews, bulldozers, and aircraft
- Public information and education
- Consolidated dispatch center for emergency medical and fire dispatch
- Assistance from the Riverside County Fire Office of Emergency Services
Request a Fire Report
Recovering from a fire can be a physically and mentally draining process. When fire strikes, lives are suddenly turned around. Often, the hardest part is knowing where to begin and who to contact. If you are insured, you will want to notify your insurance company as soon as possible. If you are in need of temporary housing, food, or medicines, you may wish to contact the local Red Cross at 951.656.4218. You will also want to contact the City’s Building & Safety Division at 951.413.3350 to obtain assistance with restoring utilities to your property, identifying any construction permits you may need to repair your building and other information that may be helpful to you and your insurance company in recovering from this incident.
To obtain a copy of your fire report, you will need to submit a report in writing to the CAL FIRE/Riverside County Fire Department. Please fill out the Incident Report or provide the following information in a written request:
- Fire date
- Approximate time of the fire
- Address or location of the fire
A fire report fee of $15.00 must accompany the request. Fees must be in the form of check or money order payable to Riverside County Fire Department.
Please send the request and fees to:
Riverside County Fire Department
210 West San Jacinto Avenue
Perris CA 92570
Normally, the fire report copy will be sent within two weeks. If you have any questions about a pending report request, call 951.943.4970. You may also visit the Riverside County website at www.rvcfire.org.
During certain times of the year residential landscape debris burning of dead vegetation is allowed. However, homeowners should always check with their local fire station and South Coast Air Quality Management District before burning. You may visit the South Coast Air Quality Management District’s website at http://www.aqmd.gov/ for information on whether or not air quality conditions permit burning. Additionally, you will need to obtain a burn permit from your local fire station. Please visit our Fire Station Locations page to locate a fire station near you.
The following are burning permit requirements:
- Maximum pile size 4 foot in diameter.
- Clear all flammable material and vegetation within 10-feet of the outer edge of pile.
- Keep a water supply close to the burning site.
- An adult should be in attendance with a shovel until the fire is out.
- No burning shall be undertaken unless weather conditions (particularly wind) are such that burning can be considered safe. No household trash or garbage can be burned outdoors at residences.
Dry, natural vegetation, grown on the property can still be burned outdoors in open piles, unless prohibited by local ordinances. Burning can only be done on permissive burn days. Burn permits are only valid on “Permissive Burn Days” as determined by the State Air Resources Board or the South Coast Air Quality Management District.
Public Safety Expo 2016
Enjoy an interactive day with leading public safety agencies that provide services in Moreno Valley.
Date: Saturday, April 2
Time: 10 a.m. - 2 p.m.
Location: Moreno Valley Civic Center, 22850 Calle San Juan De Los Lagos
Fire News - February 2016
The Moreno Valley Fire Department offers the following information on Warm Centers:
Community Action Partnership of Riverside County is coordinating Warm Centers to provide drop-in sites for vulnerable individuals, seniors, the disabled, and others in need of temporary relief from the cold. Warm Centers will open to the public, in affected areas, when the Riverside University Health Systems Public Health issues a “Cold Warning”. Watch or listen for the “Cold Warning” on your television, radio, and local newspaper.
Cold Weather Tips
- Drink warm fluids like hot cider or soup.
- Avoid alcohol and caffeine.
- Keep your home warm. Turn on your heater.
- Wear several thin layers of clothing.
- Move family pets indoors, out of the elements.
- Know the location of the nearest Warm Center.
- Have your home heating system inspected.
- Never bring heating devices into the home that are intended for outdoor use, including charcoal.
Community Action Partnership Warm Centers for Moreno Valley
|Warm Center Location||Hours of Operation||Phone Number||Cross Streets|
|Moreno Valley Library
25480 Alessandro Blvd.
|Mon-Thu 9:00 a.m. - 8:00 p.m.
Fri 9:00 a.m. - 6:00 p.m.
Sat 9:00 a.m. - 5:00 p.m.
Sun 12:00 p.m. - 5:00 p.m.
|951.413.3880||Alessandro & Kitching|
|Moreno Valley Senior Center
25075 Fir Ave.
|Mon-Thu 8:00 a.m. - 4:00 p.m.||951.413.3430||Fir Ave & Perris Blvd|
For more information regarding warm centers in Riverside County please visit www.capriverside.org.
The Moreno Valley Fire Department offers the following carbon monoxide safety tips:
Carbon monoxide (CO) is an odorless, colorless and toxic gas. Since it is impossible to see, taste, or smell the toxic fumes, CO can kill before you are aware it is in your home. Carbon Monoxide can come from several sources including gas-fired appliances, charcoal grills, wood-burning furnaces or fireplaces, and motor vehicles. At lower levels of exposure, CO causes mild effects that are often mistaken for the flu. These symptoms include headaches, dizziness, disorientation, nausea, and fatigue. The effects of CO exposure can vary greatly from person to person depending on age, overall health, and the concentration and length of exposure. You can protect yourself and your family by following a few easy steps:
- Install at least one CO alarm, with an audible warning signal evaluated by a nationally recognized laboratory, near sleeping areas and outside individual bedrooms. CO alarms measure levels of the gas over time and are designed to sound an alarm before an average, healthy adult would experience symptoms.
- Have your heating system, water heater, and any other gas, oil or coal burning appliances serviced by a qualified technician every year.
- Don’t use your range or oven to help heat your home and never use a charcoal grill or hibachi in your home or garage.
- Never keep a car running in a garage. Even if the garage door is open, normal circulation will not provide enough fresh air to reliably prevent a dangerous buildup of CO.
The Moreno Valley Fire Department offers the following tips to prevent scalds and burn accidents:
Each year, more than 100,000 children 14 and under are treated for burn injuries. The leading causes of burn injuries in young children are hot liquids and steam. It is important to be aware that your house is full of common things that can burn your child. National Burn Awareness Week is observed the first full week in February, and is the perfect calendar observance to focus on preventing fires and protecting children.
The following tips can help reduce the risks of burn accidents:
Reduce water temperature
- Set the hot water heater to 120 degrees. If you rent, ask your landlord to do it.
- Consider putting anti-scald devices on faucets. A child’s skin burns at lower temperatures and more quickly than adult skin.
Establish a “Kid-Free Zone”
- Make the stove area a “Kid- Free Zone” (3 feet is a good distance). Mark it on the floor with bright tape so your child knows the danger zone.
- Always stay in the kitchen when your children are there.
- Do not hold children while cooking or while carrying hot foods or liquids.
- Cook with pots and pans on back burners; turn handles away from the front.
- Do not place hot foods or liquids near the counter or table’s edge.
Test food and drink temperature
- Taste cooked food and heated liquids to make sure they’re not too hot.
- Never microwave a baby’s bottle. Drinks heated in a microwave may be much hotter than their containers.
Remove items that burn
- Teach your child to never touch matches or lighters. Store these items in locked cabinets and do not use these items for fun —children can imitate you.
- Keep children away from candles and other open flames.
- Keep cords out of your children’s reach.
The Moreno Valley Fire Department would like to offer important flood preparedness information:
The Office of Emergency Management would like to remind everyone floods are one of the most common hazards in Riverside County. They can cause injury, death property damage and even contaminate drinking water and cause electrical disruptions which can severely impact the City of Moreno Valley. All floods are not alike and can develop slowly over time but can also progress very quickly in just a few minutes. Flash floods often have a dangerous wall of rapidly moving water that carries rocks, mud, and debris and can sweep away anything in its path. Be aware of flood hazards no matter where you live, but especially if you live in low lying areas, near water or even near flood prone areas or intersections. Do not attempt to cross an area or intersection that appears to be flooded but rather find an alternate route of travel.
Before the Flood Warning or Watch
Be prepared to respond to flooding by taking the following actions before rains and flooding begin:
- Assemble emergency supply kits for your home, workplace, and vehicle.
- Store a seven-day supply of food and water (at least one gallon per person, per day) in closed, clean containers.
- Gather filled sandbags.
- Be sure to have plastic sheeting on hand.
- Teach children not to play in or near rivers, streams, or other areas of potential flooding.
- Identify safe routes from your home or work place to high, safe ground. Determine whether you can use these routes during flooding or storms. Be familiar with your geographic surroundings.
During the Flood
- Avoid unnecessary trips.
- Do not drive or walk through moving water. You can be knocked off your feet in as little as 6 inches of water.
- Do not “sightsee” or enter restricted areas.
- Stay away from streams, rivers, flood control channels and other areas subject to sudden flooding.
- Move to higher ground if you’re caught by rising waters.
- Use the phone only to report dangerous conditions or emergencies that are life threatening.
What are Flash Floods?
Flash floods are short-term events, occurring within 2 hours of the start of high intensity rainfall. A flash flood is a rapid stream rise. Flash flood damage and most fatalities tend to occur in areas immediately near a stream, creek, river or flood prone areas and intersections. In addition, heavy rain falling on steep terrain can weaken soil and cause mud slides, damaging homes, roads and property. Flash floods occur when slow moving or multiple thunderstorms happen over the same area. When storms move faster, flash flooding is less likely since the rain is distributed over a larger area.
When a flash flood WATCH is issued
- Watch for signs of flash flooding and be ready to evacuate on a moment’s notice.
When a flash flood WARNING is issued
- A flash flood warning is issued when the threat of a flash flood is imminent or occurring.
- Be ready to evacuate immediately as you may have only seconds to escape.
- Move to higher ground and away from rivers, streams, creeks and storm drains. Do not drive around barricades. These are placed to keep you out of harm’s way.
- If your car stalls in rapidly rising waters, abandon it immediately and climb to higher ground.
Staying Safe this Winter
Each year, flooding causes more deaths than from any other severe weather related hazard. The Centers for Disease Control reports that over half of all flood-related drowning’s occur when a vehicle is driven into hazardous flood water. The next highest percentage of flood-related deaths is due to walking into or near flood waters. These are due to the fact that most people underestimate the force and power of water. Here are some excellent tips to keep you safe during storms and possible flooding:
- Contact your local insurance agent for flood insurance before the storm
- Check your emergency preparedness kit and update as needed
- Keep your vehicle fueled in case you need to evacuate
- Secure outside furniture and other objects that could be caught by wind
- Keep sandbags handy for emergency waterproofing
- Monitor weather reports for updated information
- If flooding is likely, move essential items and furniture to upper floors
- Limit your travel during storms, stay inside if possible and bring your pets indoors
- If advised to evacuate, please do so and move to a safe area before your access is cut off by flood water
- Avoid areas subject to flooding
Turn Around Don't Drown®
- Do not try to walk across flowing water as only 6” inches of water can knock over an adult
- NEVER drive through flooded roadways (road beds may be washed out under flood waters)
-only 6” of water can cause you to lose control of your car
-only 12” of water will float most vehicles and 24” of water can sweep your vehicle away
- If your vehicle stalls, abandon it immediately and seek higher ground
For more tips to keep you safe,
contact Office of Emergency Management at
951.413.3800 or OEM@moval.org
Below is a list of links which you may find useful: