Police Department

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Joel Ontiveros
Chief of Police

phone  951.486.6700

Operation Holiday Cheer



  • Operation Holiday Cheer
    Operation Holiday Cheer includes programs designed to brighten the lives of children and families that are experiencing an economically challenging time. Help your community with financial support and/or donations of toys, candy, gift cards, and gift wrap and bows. Donations accepted at the Moreno Valley Police Department located at 22850 San Juan De Los Lagos. Contact the Community Services Unit, Moreno Valley Police Department at 951.486.6717. See the flyer.
  • Nixle
    A way to get real time communication between residents and local public safety agencies to create safer and more informed communities. You can sign up for text messages, e-mail or both and choose what information you would like to receive. It's free, fast and secure. Sign up now!
  • Citywide Camera System
    The Moreno Valley Police Department has identified a citywide camera system as a way to enhance public safety without adding police officers. In other communities, the use of citywide camera systems has led to the identification and arrest of suspects in a multitude of crimes. To review to a collection of questions and answers about the system, click here. For additional information please contact the Moreno Valley Police Department at (951) 486-6700 or by email at mvpd@moval.org.
  • Car Seat Education and Fitting Program

    Call for Appts.:
    Spanish Callers:      
    Ongoing (by appt. only)
    Moreno Valley Police Dept.
    CSO II Beckner 951.486.6969
    Officer Del Real 951.486.6893

The Police Department provides law enforcement services and coordinates the overall operations of the Police Department including patrol, traffic enforcement, crime prevention, detective unit, and special enforcement.

Moreno Valley has established a first-rate law enforcement program. The City of Moreno Valley contracts police services from the Riverside County Sheriff's Department.

Police Chief Joel Ontiveros

Joel Ontiveros, Chief of Police


Message from the Chief of Police

Article 13, Section 35 (2) of the California Constitution states, “The protection of the public safety is the first responsibility of local government…” The men and women of the Moreno Valley Police Department are single-minded in this responsibility. Our vision is a safe community where our residents and visitors are free to pursue their dreams and the highest possible quality of life.

To deliver our public safety mission, we employ a policing model that emphasizes community partnerships, proactive specialized teams and multiagency partnerships. Our proactive teams include a Problem Oriented Policing Team (POP), a Career Criminal Apprehension Team (CCAT), two gang teams and a representative on the Regional Gang Task Force, a narcotics team, a nationally recognized Traffic Team, Burglary and Robbery Suppression Teams (BST & RST), a Community Services Team, and the Youth Accountability Team (YAT). Included in our specialized and proactive policing model are partnerships with Riverside County Probation Department, Child Protective Services, Adult Protective Services, the District Attorney’s Office, and a variety of City departments. We have representatives from nearly all of these departments stationed in our facility and partnering with our police force every day. I encourage you to browse the Police Department’s website to learn more about these teams and the outstanding men and women who staff them. I would also like to encourage you to consider joining our team as a Volunteer, Explorer Scout, or even through a career move into law enforcement. Please visit the Riverside County Sheriff’s recruiting website at www.JoinRSD.org.

The Mayor, City Council and the City Manager’s Office have consistently demonstrated their commitment to public safety through the years by working to maintain an appropriate level of funding required to continue to provide exceptional public safety services. Their collective foresight and support has helped the City to realize a nearly 60% reduction in serious crime over the past twenty years. (FBI Uniform Crime Report 1991-2011)

My appointment as your Chief of Police brings with it more than 25 years of law enforcement experience. I have been fortunate to spend nearly half my career working in the City of Moreno Valley. My officers and staff understand and support my vision of an ever safer Moreno Valley. They also understand that professionalism and quality customer service is critical to the success of our partnerships and mission. My expectation is that every member of the Moreno Valley Police Department will be worthy of your trust and serve you with honor, dignity, and courtesy.

It is my great honor and privilege to serve as your Chief of Police.


Joel Ontiveros, Chief of Police
Moreno Valley Police Department



The Moreno Valley Police Traffic Team has been recognized both at the state and national level for its innovative traffic programs. The Traffic Team is always looking for new ways to keep our roadways safe for the motoring public. We focus our efforts on establishing programs that include Speed Awareness, Occupant Protection and DUI Enforcement. Some of these programs include:

  • School Zone Enforcement
  • Traffic Complaint Program
  • Pedestrian Decoy Operation (Santa in Crosswalk)
  • Radar Trailer / Speed Program
  • School Presentations on the use of Bicycle Helmets, Pedestrian Safety, Drinking and Driving, etc.
  • "Click It or Ticket" Campaign (Seat Belt Enforcement)
  • Car Seat / Child Restraint Inspections
    - free carseat inspections by appointment only (Sunday - Friday), please call (951) 486-6700 and ask for Officer Beckner or Officer Manier
  • DUI / Driver License Checkpoints
  • Saturation Patrols
  • DUI Warrant Sweeps
  • Operation Free PASS

Safety and Crime Prevention Tips

The Moreno Valley Police Department wants you to stay safe. Here are some tips to help.

Select a topic for more information:

Non-emergency dispatch phone number: 951.247.8700

False Alarms

A citizen who wants to appeal the validity of a false alarm determination by the police or fire department may appeal to the appropriate appeal officer or designee. The appeal must be in writing and must be requested within ten (10) days of the alarm user having received a notice of the false alarm.

The form can be dropped off at the Moreno Valley Department lobby window, or mailed to:

Moreno Valley Police Department
Attention: Community Services/Alarm Appeals
22850 Calle San Juan De Los Lagos
Moreno Valley, CA 92552-0805

How to Volunteer

The Moreno Valley Police department has five volunteer programs:

  • Citizen's Patrol Unit
  • Anti-Graffiti Patrol
  • Station Volunteers
  • Reserve Officer's Program
  • Police Explorer Program

To become a Police Volunteer, call 951.486.6716 or e-mail llwilson@riversidesheriff.org.

Police Department Office and Contact Numbers

  • Police Department Office:
    22850 Calle San Juan De Los Lagos
  • Lobby hours:
    Mon - Thurs, 7:30 a.m. to 5:30 p.m.
    Fri, 8 a.m. - 5 p.m.
    (closed on Saturdays, Sundays and major holidays).
  • Phone and E-mail :
    Emergency: 911
    Emergency for Cell Phone callers: 951.684.0911
    Non-emergency dispatch: 951.247.8700
    Business number: 951.486.6700
    Graffiti  Hotline: 951.413.3171
    E-mail: MVPD@moval.org
  • Non-emergency Dispatch Number: 951. 247.8700
    The Moreno Valley Police Department has a direct line for reporting non-emergency incidents. This staffed twenty-four number helps our dispatchers more effectively assign police officers and keeps the 911 system free for emergency calls.  These incidents include, but are not limited to:
    - Fireworks
    - Large Parties
    - Loud Music
    - Barking Dogs
  • Report a crime online...
    Have a crime to report? Try our new, secure online crime reporting form.
    Go to the Online Crime Report Form...

  • To request a Collision Report
    Go to the online Collision Report Service...

  • Complaint Procedure
    Information about the Sheriff’s Department Complaint Procedure is available at http://www.riversidesheriff.org/department/complaints.asp

  • Mobile 911 within City Limits: 951.684.0911
    Persons within city limits who wish to reach 911 from their cell phone may choose to dial 951.684.0911. This number will give the caller a direct line to Moreno Valley Police Department dispatch.

    If a caller dials 911 from a cell phone, they will receive the California Highway Patrol dispatch. Matters involving incidents on the State Highways or Freeways fall under the jurisdiction of the CHP.
    Matters within city limits fall in the jurisdiction of the Moreno Valley Police Department.


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Moreno Valley City Hall
14177 Frederick Street
PO Box 88005
Moreno Valley, CA 92552
Phone: 951.413.3000
Hours: Monday - Thursday; 7:30am - 5:30pm
Fridays: 7:30 a.m. to 4:30 p.m.
Get in touch: Contact us
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