Online Payment for Businesses and Residents

Online payment


Pay by phone

New! Pay by Phone service is now available by calling 1-844-657-6473. No waiting in queue! Pay by Phone is real time, free and updates your account once the transaction is complete within 30 seconds!!

Please also note that our new 24/7 customer service number has changed. It is 1-844-341-6469.

On-line payment System

Moreno Valley Utility customers can now review their electricity usage, pay their bills and quickly apply for rebates on Energy Star appliances with the new MyMVU mobile app and online payment portal.

The free mobile app provides secure access to accounts, payment options and electricity usage tracking. The same services are also available through an online customer portal designed for desktop computers.

Please note:

The online system has been replaced with a new system. To access the new online system, you will need to set up a new online access using your BillingID number. This is not your Account Number. Your Billing ID is located on your bill in the upper right corner—third item down.

MV Utility Billing Example

When submitting an online payment, the maximum amount that can be paid with a credit card, within a given month, is $2,500. You must use eCheck if your bill exceeds $2500 in any month, there are no limits on an eCheck.

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Moreno Valley City Hall
14177 Frederick Street
PO Box 88005
Moreno Valley, CA 92552
Phone: 951.413.3000
Hours: Monday - Thursday; 7:30am - 5:30pm
Fridays: 7:30 a.m. to 4:30 p.m.
Get in touch: Contact us
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