Pay by phone
New! Pay by Phone service is now available by calling 1-888-267-6770. . No waiting in queue! Pay by Phone is real time, free and updates your account once the transaction is complete within 30 seconds!!
Please also note that our new 24/7 customer service number has changed. It is 1-844-341-6469.
On-line payment System
Moreno Valley Utility (MVU) uses two ways to pay online: one time and recurring. Please use the link below to be transferred to the payment portal. We look forward to serving you!
The online system has been replaced with a new system. To access the new online system, you will need to set up a new online access using your BillingID number. This is not your Account Number. Your Billing ID is located on your bill in the upper right corner—third item down.
When submitting an online payment, the maximum amount that can be paid with a credit card, within a given month, is $2,500. You must use eCheck if your bill exceeds $2500 in any month, there are no limits on an eCheck.